| Wrays |
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Simply put, the services provided by JASCO are simply the BEST IT service provision I have ever seen, bar none. JASCO have provided us both project-based major infrastructure development as well as day-to-day technical support, on and off site. They have transformed a neglected and poorly-managed IT infrastructure to one that works so well it is practically invisible to the business - IT is an integral and highly-effective component of our firm. Our systems are stable, secure and perform reliably; day-to-day helpdesk-type issues are resolved with the minimum of impact on the users. Ongoing infrastructure development has been managed from a position of deep technical understanding plus the appropriate level of analysis and diligence to ensure optimal solutions are delivered on time and WORK! One final point is that IT in general and IT outsourcing in particular is fraught with interpretations of scope of services (i.e. what is included in the monthly fee and what is additional) and project cost overruns. We simply don't have those issues with the IT Services provided by JASCO. If you are considering an IT service provider, my experience as a customer and user of these services is that you cannot do better than JASCO." |