Specialist Managed IT Services
Specialist Managed IT Services
Targeted expertise for the platforms your business relies on. Not every business needs a fully outsourced IT model. Many organisations need deeper support in specific areas where performance, reliability, and user experience matter most.
Jasco’s specialist managed services give you focused expertise across key technology platforms, ensuring they perform reliably, scale with your business, and deliver the outcomes you expect.
More capability where it matters most. Less complexity across your environment.
How this fits your broader IT strategy
Flexible, targeted support you can adopt specialist services independently or alongside a broader managed service. This allows you to:
- Strengthen specific areas without changing your full IT model
- Complement internal IT teams with deeper expertise
- Improve performance in high-impact platforms
- Scale support as your needs evolve
Where specialist managed services work best
This model is ideal if:
- You have internal IT but need support in key areas
- You rely heavily on Microsoft platforms
- Certain systems or services are business-critical
- You want to improve performance without full outsourcing
- You need expert input without hiring internally
Digital & App Innovation
As a Solutions Partner for Digital & App Innovation, you demonstrate your broad capability to help customers modernize existing applications and build cloud-native apps
Infrastructure
As a Solutions Partner for Infrastructure, you demonstrate your broad capability to help customers accelerate migration of key infrastructure workloads to Azure.
Modern Work
As a Solutions Partner for Modern Work you demonstrate your broad capability to help customers boost their productivity and make the shift to hybrid work using Microsoft 365.
Security
As a Solutions Partner for Security you demonstrate your broad capability to help customers safeguard their entire organization with integrated security, compliance, and identity solutions.
Identity and Access Management
The Identity and Access Management specialization provides a means for your organization to showcase proven, verifiable expertise in deploying Microsoft Identity workloads. This expertise will be verified through customer references and Microsoft exams, ensuring partners can deploy and manage these workloads.
Threat Protection
The Threat Protection specialization provides a means for your company to showcase proven, verifiable expertise in deploying Microsoft Threat Protection or Microsoft Cloud App Security workloads. This expertise will be verified through customer references and Microsoft exams, ensuring partners can deploy and manage these workloads.
Specialist Managed Services
Microsoft Teams and Unified Communications
Reliable communication is critical to your business. We ensure your Teams environment is well managed, optimised, and supported so your staff can collaborate effectively.
- Teams administration and support
- Voice and calling optimisation
- Integration and configuration management
- Ongoing performance and user experience support
Teams Rooms and meeting space management
Meeting rooms should just work. Jasco proactively manages Teams Rooms environments to improve reliability, reduce disruption, and ensure meetings start without issues.
- Room system monitoring and support
- Device lifecycle and configuration management
- Preventative maintenance and updates
- Improved meeting reliability and user confidence
Session Border Controllers (SBCs)
Voice and telephony environments require specialist expertise. Jasco manages SBC platforms to ensure secure, stable, and high-quality communication.
- SBC configuration and management
- Ongoing monitoring and optimisation
- Support for voice infrastructure and integrations
- Improved reliability for inbound and outbound communications
Managed Security Services
Security is no longer optional. Jasco provides enhanced security management to strengthen your environment and reduce exposure.
- Identity and access management
- MFA and Conditional Access support
- Endpoint security monitoring
- Ongoing risk visibility and remediation guidance
- Alignment to Microsoft security best practice
Azure management
Cloud environments require active oversight to remain efficient and cost effective. Jasco ensures your Azure environment is monitored, optimised, and aligned to your business needs.
- Azure resource management and monitoring
- Cost visibility and optimisation
- Backup and recovery oversight
- Performance and availability management
Network management
Your network underpins everything. Jasco ensures your network environment is stable, secure, and performing as expected.
- Network monitoring and performance management
- Firewall and switch configuration support
- Wireless and access point management
- Issue resolution and optimisation
Intune, device management and patching
Modern workplaces depend on well-managed devices. Jasco manages endpoints to ensure compliance, performance, and security.
- Device enrolment and lifecycle management
- Intune policy configuration and monitoring
- Patch management and OS maintenance
- Compliance and security baseline enforcement
Microsoft 365 management and support
Your productivity platform needs consistent management. Jasco helps ensure Microsoft 365 is configured, supported, and aligned to how your business works.
- User and licence management
- Exchange, Teams, SharePoint, and OneDrive support
- Permission and access management
- Adoption and user experience improvement
Licensing and vendor management
Licensing can be complex and costly without the right oversight. Jasco simplifies this by managing licensing and vendor relationships on your behalf.
- Licence optimisation and usage visibility
- Renewal and lifecycle management
- Vendor coordination and support
- Cost alignment with actual usage
A four-step engagement, no surprises.
Know where you’re going, how you’ll get there, and what success looks like before we begin.
Discover
We take the time to learn how your organisation operates, your goals, challenges and current environment. So we can identify where technology, security and AI can deliver real impact.
Plan
We translate discovery into a clear, structured plan covering Microsoft 365, Azure, security and AI so you know exactly what to do, why it matters and the value you’ll achieve.
Deliver
Our team designs and deploys modern, secure and scalable environments ensuring a smooth rollout across your business, with minimal disruption and maximum adoption.
Operate
We proactively manage and support your environment monitoring performance, improving security and helping you get ongoing value from your investment, including AI and automation.
Answers, before you ask.
No. These services are modular and can be adopted individually based on your needs.
Yes. Many businesses use these services to complement internal resources and provide deeper expertise.
In most cases, improvements in stability, support, and visibility are noticeable early as management and monitoring are introduced.
Our core focus is Microsoft-based platforms, but we support broader environments as we know that one size doesn't fit all..
Yes. Many clients start with specialist services and expand into a broader managed service over time.
Start the conversation.
Tell us a bit about what you're working on and we'll get back to you within one business day. No pressure, just a conversation.
Meet the people behind your IT.
Real engineers, real account managers, all based in Australia. The same faces you'll see on every service review.