Insights
Field notes from the Microsoft 365 frontline.
Practitioner-level writing on Microsoft 365, Copilot, cyber security and migrations. No vendor cheerleading, no marketing fluff, just what we actually do, in detail.
Copilot Has Changed. Here’s What Actually Matters Now
If you tried Microsoft Copilot a year ago, you probably saw it as a helpful assistant. It could write emails, summarise meetings, and save...
Unlocking the Power of Microsoft 365 Copilot: How Analyst and Researcher Agents Can Transform Your Workflow
Jasco CTO Danny Grasso puts Microsoft 365 Copilot's new Analyst and Researcher agents to work, with real examples from data analysis to...
Simplifying Storage Costs with Azure Files Provisioned V2
The new provisioned model decouples capacity, throughput and IOPS, so you stop paying for headroom you never use. A plain-English look at...
Operator Connect vs. Teams Direct Routing: which should you choose?
Same outcome, calls in Teams. Very different operating models, costs and failure modes. Here's how the two compare, and why they often work...